This website offers delivery to mainland France. For shipping abroad, order on Avenue des Vins.
Goods are covered by our insurance during transport and are transported at our risk. The information provided by the purchaser on the order form means that they have a binding commitment in the event of inability to deliver. The wines can be packaged in our cellar, and can be shipped to a single location in cases of 6 or 12 bottles.
The delivery time is 3 to 5 working days assuming there are no shipping problems and depending on product availability.
Delivery is deemed effective upon direct handover to the given addressee, or if they are absent upon provision of notification of the goods’ availability.
Any delivery delays do not entitle the purchaser to cancel the sale, refuse the goods or claim damage or interest. In the event of stock shortages, Château Roquefort may offer to replace the bottles with another vintage.
Check the quantity and condition of your packages upon their delivery in the presence of the transporter. Note any anomalies by specifying them on the delivery note, and contact Château Roquefort. You have 48 hours to make any claims to the carrier in the event of damage or missing goods.
Shipping
Direct : FREE
€ 25 or offered for all orders above € 190